Terms and Conditions for Patel Café and Restro

1. General Terms

1.1 By dining at Patel Café and Restro, customers agree to these terms and conditions.
1.2 All prices listed on the menu are in [currency] and are inclusive/exclusive of applicable taxes.
1.3 We reserve the right to modify these terms at any time without prior notice. Updates will be posted at the restaurant or on our website.

2. Reservations and Seating

2.1 Reservations are recommended but not mandatory. Walk-ins are accommodated based on availability.
2.2 Reserved tables will be held for a maximum of 15 minutes beyond the reservation time unless otherwise informed.

3. Ordering and Payment

3.1 Orders placed cannot be canceled or modified once prepared.
3.2 Payments can be made via cash, credit/debit cards, or accepted digital payment platforms.
3.3 Service charges of [percentage] may apply for dine-in services.

4. Food and Allergens

4.1 We ensure high standards of hygiene and food safety. However, food items may contain allergens like nuts, dairy, gluten, etc. Customers are encouraged to inform the staff about any dietary restrictions or allergies before placing an order.
4.2 Outside food and beverages are not permitted on the premises.

5. Refunds and Complaints

5.1 Refunds will only be issued in cases of incorrect or unsatisfactory service, subject to management’s discretion.
5.2 Complaints should be reported to the manager on duty immediately.

6. Conduct and Use of Premises

6.1 Guests are expected to maintain decorum. Management reserves the right to ask individuals to leave if their behavior disrupts the ambiance or safety of others.
6.2 Damages to restaurant property caused by guests may incur a penalty.

7. Events and Custom Orders

7.1 Custom orders for events must be confirmed at least [number] days in advance with a [percentage]% advance payment.
7.2 Cancellations for pre-booked events must be made at least [number] days prior to receive a refund, subject to a cancellation fee.

8. Liability

8.1 Patel Café and Restro is not liable for loss or damage to personal belongings within the premises.
8.2 Customers are advised to consume food and beverages responsibly.